I'm still getting used to this laptop, but I really think I'm going to like it. It's a Dell Inspiron 6000. It's so much sturdier than my little ultra-light portable. I'm keeping that one for travel. After being turned on and off probably 20-30 times after I reformatted and reloaded and did everything possible to get it to install the modem, I got a little balloon that said, in effect, "OH, you're right, there is a modem in here". It's such a piece of junk, but as long as I can make it work for internet and email, I can travel with it when I don't have to give presentations and if it breaks, oh well, what else is new!