Yesterday at Public Storage I had a little set-to with the person on duty, who was a bit of an idiot. Today the manager called me, as I requested. In going over things, he has finally realized what I've been saying for a long time - something is rotten in the state of Denmark - he looked at my contract from 2001 and realized that there's been price adjustments over the years that actually should have lowered my rent there. But instead, my rent kept being raised. Not only that, apparently I've been paying not for the current month but for the previous month, so therefore it looked as if I was always a month late on my rent, and therefore they've been charging occasional late fees. All this is going to be discussed with the district manager tomorrow and I suspect I'll be getting quite a nice credit, at least that's what should happen. They'd actually cut my lock off and put one of theirs on, because it looked like I was behind a month - well, I wasn't behind anything, and I'm now going to make them pay for the lock replacement, too.
