Ah, performance evaluations. They do seem to be all about the corporate attitude towards the employees. Right now, I'm getting wonderful reviews - I've had to ask my supervisors how they think I can improve - and that seems to come from the culture of the store. The attitude in the store is to make the customers want to return, and that reflects on our treatment of each other, as well. We strive to be friendly and helpful for our customers and our fellows.
That wasn't so back at that damn insurance company I retired from. There, they had a definite pecking order. Clerks were at the bottom of the order, treated nastily by nearly everyone, scapegoated for nearly everything. Claims adjusters cringed when their supervisors went by, and used the clerks as their punching bags. Supervisors despised the office manager, who in turn was baffled by why he couldn't get the work out of them that was being demanded by the regional office. Nobody really liked or trusted anyone else.
So, when it would come to the reviews, I could count on all sorts of nasty comments being made, things that were simply not justified, just one level blaming what was wrong on the next level down.
Maybe that's why I don't watch The Office. I'm outta there, and don't need to go back.