However, prior to leaving I checked my paypal account, which seemed a bit light given the orders that have come in today, so I paged back a few pages and sure enough they took the money from the fraudulent charge, which they'd put back into my account on Friday night. Yes, they took it OUT of my account. I think you can imagine how fast I was on the phone to Paypal. The gal I talked to got the debit card department on the phone, but instead of switching me there, she told me that I'd be receiving an e-mail in which I had to confirm the events and explain what happened. I EXPLAINED that I had already EXPLAINED what happened on Friday, which is why they put the money back into my account in the first place. Then she said once I'd responded to the e-mail then the investigation would happen and the money would be put back into my account at some indeterminate time. I told her I was done speaking to her, and to switch me to the card department at once. This she did. I asked her to get me right to a supervisor. This she did not. The fellow I got began to give me that same line and I shut him down instantly and told him not to waste one MINUTE of my time and to put a supervisor on. Once the supervisor came on I calmly said, "Let me tell you how this is going down. You are putting MY money back into MY account right now - there is no discussion and I am not getting off the phone until you do. I am the VICTIM here. You can send me any e-mail you want and I'm happy to answer any questions you need answers, but you have ALL the fact and you've had them since Friday and how DARE you take this money from my account knowing it was a fraudulent charge that you allowed to then go through." He said, "Go ahead and refresh your screen" I did and the money was back. He asked me to please respond to the e-mail he was going to send and I said I would but again told him that I gave every piece of information on Friday and there would be no new information. I got the e-mail and responded VERY strongly to each and every point, most of the responses being variations on "When the fraudulent charge was made in BROOKLYN, NEW YORK, I was making a legitimate charge in NORTH HOLLYWOOD, CALIFORNIA, and since that is WHERE I LIVE, it would not be possible for me to get to BROOKLYN, NEW YORK one minute later to make a four hundred dollar charge at some liquor store. At the end of the e-mail was the bit about the return of the money being "provisional" until the case is closed - I said "There is NOTHING provisional about the return of the money." Someone stole my debit card number and made a fraudulent charge, a police report has been filed, you've killed the card and are issuing a new one. The End and I MEAN The End." I sent it and that had better be the end of THAT.
